Start Date:
End Date:
Start Date:
End Date:
Global or multi-regional
- Quality of Service
Online self-paced
- English
halima.letamo@itu.int
- C茅lia Pellet
Introductory
Price
$0.00
Event organizer(s)
International Telecommunication Union
Description
In the telecommunications industry, price is no longer the sole factor in purchasing decisions. Service quality plays a key role to all stakeholders and, particularly, in achieving consumer satisfaction. The measurement of Quality of Service (QoS) and Quality of Experience (QoE) is, however, becoming increasingly complex to obtain as quality can be compromised by various factors along the value chain such as with the network infrastructure, the devices and/or applications a consumer is using and other factors influencing a consumer's experience.
With generous support from the Global Gateway initiative of the European Union, participation in this training programme is free of charge.